Friday, January 15, 2010

How to fix Juniper Networks Network Connect on Mac OS 10.6

So I guess this isn't exactly MySQL related, but I can't help but not post this in the hopes that Google will index it and that it will save somebody some time.

OS: Mac OS 10.6 (Snow Leopard)
Problem:
Connecting to your Juniper Networks device via web browser and clicking "Start" under the "Client Application Sessions" section to kickoff a VPN session causes the browser to seem to attempt to install the Network Connect client, but after a short time it simply returns you back to the main menu page. No VPN session is established.

Solution:
It seems there is some compatability issue with Mac OS 10.6 that is causing the problem.
Check to see if you even have a "/Applications/Network Connect.app".

If not, download and install from:

https://your.juniper.device.address/dana-cached/nc/NetworkConnect.dmg

Then in a shell:

sudo chmod 755 /usr/local/juniper/nc/6*
sudo mkdir '/Applications/Network Connect.app/Contents/Frameworks'

Logout of the Juniper VPN web portal and log back in. The Network Connect app should start automagically - if not try clicking "Start" again.

You should now have a VPN session!

Hope this helps someone out there.

Lachlan
Posted by at

17 comments:

  1. Nick WesterlundJanuary 16, 2010 at 5:45 AM

    I can also add that you should take care with your router, I had some problems where I would get a vpn session established but no traffic flowing through it, the reason behind that was a mix of router settings as well as having vmware running.

    Thanks for the heads up on 10.6 tho!

    ReplyDelete
  2. Lee SchneiderMarch 20, 2010 at 8:23 AM

    Nice, solved my issue right away. Thanks for taking the time to share this solution

    ReplyDelete
  3. IPv6freelyApril 24, 2010 at 3:38 PM

    Worked perfectly! Thank you :)

    ReplyDelete
  4. AnonymousMay 6, 2010 at 9:18 PM

    This fixed my VPN issue, thanks very much!

    ReplyDelete
  5. Michael WoodsJune 2, 2010 at 12:34 PM

    You have no idea how long I was looking for that .dmg. Thanks for posting!

    ReplyDelete
  6. drew fullenJune 22, 2010 at 6:51 AM

    This helped me save a ton of time. Thanks. Here is a forum I found to help collect Juniper Network Connect Logs.

    http://links.maas360.com/juniperNetworkLogs

    ReplyDelete
  7. UnknownJuly 28, 2010 at 7:44 PM

    This comment has been removed by a blog administrator.

    ReplyDelete
  8. UnknownAugust 2, 2010 at 6:48 PM

    This comment has been removed by a blog administrator.

    ReplyDelete
  9. AnonymousNovember 22, 2010 at 2:59 AM

    You're brillant! I searched everywhere to find a solution to my Network Connect issue - I had deleted the app and just couldn't get it to work, and now you gave me the solution! thanks

    ReplyDelete
  10. Lachlan MulcahyMarch 18, 2011 at 12:40 PM

    Thanks for the nice comments folks - I'm glad that a few minutes of my time saved a good chunk of yours!

    ReplyDelete
  11. John DondapatiMay 3, 2011 at 6:24 PM

    You are a Genius. Thank you!

    I tried to find the installer everywhere without success until you gave me the link. Thank you!

    ReplyDelete
  12. AnonymousJune 1, 2011 at 11:43 AM

    I have downloaded v6.5.0 and launched the app. Since our company uses a version of v6.4.0 it asked me to upgrade. It seemed to work and then restarted. I am able to get to my portal page and enter my credentials and even asked me if I wanted to cancel my previous session. I click continue and it hangs with "Establishing Secure Session...". I have applied the two sudo commands posted earlier and still no change. I know it isn't on the backend, considering I can launch Windows running under Parallels and run Network Connect without an issue. Any suggestions?

    ReplyDelete
  13. AnonymousJune 21, 2011 at 2:11 PM

    Awesome work! Been trying for a while to get Network Connect to function on my Mac worked beautifully!

    ReplyDelete
  14. AnonymousDecember 8, 2011 at 7:41 AM

    Hello Lachlan,

    Might you have any insight on how to accomplish a "one-click" option to start the Juniper Networks "Network Connect" VPN software? I am a IT Support Technician and, between configuring the certificates and changing permissions, nothing seems to be avail. My users I support want to be able to launch Network Connect application without having to go to the web interface.

    Any help would be most appreciated.

    Thank you,
    -- Morris

    ReplyDelete
  15. hiteshSeptember 6, 2012 at 10:09 PM

    Thanks. Worked perfectly.

    I have version 7 so had to change to below.
    sudo chmod 755 /usr/local/juniper/nc/7*

    Hitesh

    ReplyDelete
  16. ankurJanuary 30, 2013 at 12:30 PM

    Thanks this helped me to find the DMG after a borked network connect install after switching laptops. When changing laptops, mac messes up ownership on folders and the Java installation didn't work. I had deleted juniper files, but this may have worked without messing around in the terminal.

    ReplyDelete
  17. kdhulipalaJuly 3, 2013 at 3:15 PM

    Thannks. This post helped me fix the problem.

    ReplyDelete

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